BY MAIL: Download Order Form Order Form.PDF - Midwest Trophy Mfg. Co., Inc. P.O. Box 15659 Oklahoma City,  Oklahoma 73155-5659 (Be sure order form is filled out completely and typed or printed legibly.)

BY PHONE: Phone orders only call 1-800-324-5997, in Oklahoma, call (405) 670-4545 ( Business hours:  8:00 A.M. - 5:00 P.M. CST Mon-Fri). Have purchase order number or credit card number and expiration date available when placing phone orders.

BY FAX: (405) 677-0964 (24 hours a day). Fax orders must include purchase order number or credit card number and expiration date to be processed. NOTE: If you have placed an order by phone or fax, PLEASE DO NOT MAIL IN THE SAME ORDER. This may cause duplicate orders.

IN PERSON: If you are in the Oklahoma City area, stop by our showroom located 1.5 miles east of
I-35 at 3405 S.E. 29th and an account manager will assist you.

INTERNET: Contact us via the internet through our
website, www.mwtrophy.com

Include the following information when ordering:

• Catalog product number(s).
• For all orders which require typesetting or engraving, complete the attached form and mail or fax with your order form. This step in procedure is critical to producing your order correctly and on time. 
• Shipping and billing information along with your customer number.
• Date products are needed.
• Name and telephone number of person placing order.
• For trophies or plaques, indicate the figurine desired.
• Any artwork desired on award. You can supply MTM with camera-ready artwork (black and white only, no fades, blends, percentages or halftones), or choose from a wide variety of stock art. Laser prints, faxes or copies are not camera-ready, and will require a minimum art charge of $45.00 to ready the artwork for production.The type of file required for the method of production will vary from order to order. For maximum results, contact an account manager and ask to speak with one of our graphic artists. 

• For customers who wish to supply artwork or typeset files, check our website for instructions at www.mwtrophy.com
• Artwork will be accepted in the following formats. 

Illustration Programs Engraving Information 
Freehand   MS Word
Quark Xpress Excel
Adobe Illustrator 
Adobe Photoshop
Corel Draw 

With every art file, include a text file describing fonts used in the document, application used, and other notes you wish to communicate. Compress each file with Stuffit (Mac) or Winzip (Windows). Customer provided artwork may not be considered “camera ready.” The Art Department will decide if the art is camera ready. Art charges will not necessarily be waived. If the artwork is determined to be camera ready, the art department will notify the sales manager to waive the art charges. If you will be sending an e-mail, include the Account Manager’s name in the subject field. This and more detailed information about preparing artwork or typeset files can be found on our website. Please review this information before preparing and sending your files.
 

• You may also supply the artwork on disk, in the same formats listed above. Disk Drives: 3 1/2” disk, Zip, Jazz, or CD rom. All supplied disks are copied by MTM and the original is returned. Any questions regarding disk requirements should be addressed through your account manager to the graphic arts department.
• Please provide a hard copy of the art (preferably camera-ready) and a layout detailing PMS#s and typefaces.
• Hand-drawn illustrations must be black and white line art.
• MTM can produce your logo in four color process. This process allows a multitude of colors in fewer screens. You must talk to an account manager and a graphic artist to determine the requirements of the job and quote.
• If a file has an imported or placed image, they MUST be supplied on the disk.

Please provide all fonts on disk, including the screen font and printer font, or you can convert the fonts to curves/paths. This, however, will limit us from making any adjustments or changes. Any specifications not met may require art clean up or rework charges (we will call to inform you of any rework charges) and could delay production.

• Copy and trademarks represented in this catalog 
are for purposes of demonstrating product only and do not constitute endorsement or advertisement of any company or other organization nor an endorsement of the Midwest Trophy product line by a company or other organization.

• By submitting artwork, designs, or other copyrighted or trademarked material concepts for reproduction in any form, you are representing that the concept provided is either your original concept or that you have permission from the original creator to reproduce it and that it is free from potential copyright, patent, or trademark claims. By submitting a concept you are agreeing to indemnify Midwest Trophy from any and all such claims that may arise from such reproduction. 

Orders cancelled during production will be 
charged for the work completed at the time of cancellation.

To check the status of an order, call our customer service department at (405) 670-4545 ext. 472. MTM has a voice mail system for your convenience. If you reach your account manager’s extension and find it busy or your account manager is unavailable, please leave a detailed message including your phone number and any specific information desired. Your account manager will return your call.

MTM can economically provide drop shipment service and/or custom packaging of products other than our standard pack. Call or write with your specific details and a price will be quoted.

All products sold by MTM are guaranteed to be of good quality materials and workmanship. If our quality inspectors overlooked a factory defect, write or call your account manager within ten days after delivery and we will issue a Returned Goods Authorization (RGA) number for return. All shortages in shipment must be reported within 10 days of delivery to receive credit replacement.

A Return Authorization (RA) number must be issued
for all returns. Merchandise without a RA will not be accepted. Custom orders may not be returned unless a factory defect exists. A 20% restocking fee applys to all returns

All orders must be either prepaid cash, check, money order, credit card, or C.O.D. MTM will extend credit however, a credit application and billing agreement must be filled out and approved. Allow 10 days for credit approval. Terms are net 10 days. Finance charges will be assessed at 1.5% per month after an account is 30 days past due. If you plan to charge to VISA, MasterCard, American Express, or Discover, please have your card number and expiration date available when placing your order.

PURCHASE ORDER: If you are not prepaying by check or charging your order on American Express, VISA, Mastercard or Discover, you must submit a valid purchase order number from your school or organization. Please place customer account number on all correspondence. 

CREDIT CARD: To place an order using a credit card we require the type of card, card number, name as it appears on the card, expiration date and home phone number. Please place customer account number on all correspondence. 

CHECK: Make payable to Midwest Trophy and be sure to include shipping and handling.  (Oklahoma, Nebraska, and Texas, add applicable state sales tax.) Please place customer account number on all correspondence. 

C.O.D.: There is an additional charge for C.O.D. shipments. Payment is required upon delivery. Be sure to get estimated shipping costs from your account manager. Please place customer account number on all correspondence. 

MONEY ORDER: Make payable to Midwest Trophy. Please place customer account number on all correspondence. 

• Merchandise will be shipped via ground where
weight limits permit. Unless otherwise specified, shipping will be  F.O.B. factory. MTM is not responsible for delays or damage in transit.

• Priority shipping is available; however, customer is 
responsible for all shipping charges.
• Orders sent open account will be billed shipping charges, which includes prepaid shipping insurance.

• Prepaid orders must follow the shipping schedule 
on the attached order form. Oversized or extra heavy parcels will require additional charges and the customer will be billed any extra shipping costs.

F.O.B.: Factory

GROUND: This is the normal method of shipment unless otherwise specified.  (Please give street address for delivery not P.O. Box) Ask your account manager for average delivery time to your area.

2nd DAY SERVICE: This method assures the merchandise to be delivered by the close of business on the 2nd day (Mon-Fri) to most destinations in the continental U.S.  Additional shipping costs apply.

NEXT DAY DELIVERY: This method assures the merchandise to be delivered the next day after shipment to most destinations in the continental U.S. Additional shipping costs apply.

SHIPPING COSTS FOR PREPAID ORDERS:
1. UNDER $25.00 - ADD $2.50 + 10%
    shipping PER LOCATION
2. $25.00 - $50.00 - ADD 9%
3. $50.01 - $100.00 -ADD 8 1/2%
4. $100.01 - $240.00 - ADD 8%
5. $240.01 - $500.00 - ADD 6 1/2%
6. Over $500.00 - Contact your account manager.
7. ALASKA AND HAWAII - Please double the shipping costs listed above.
8. COUNTRIES OUTSIDE THE UNITED STATES - Please triple the shipping costs, and be advised that any additional shipping costs will be invoiced as well as agent fees.

NOTE: Orders sent open account will be billed shipping charges, which includes prepaid insurance.